Mindfulness in Conflict
25min
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Instructor
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The vast majority of professionals admit that they avoid dealing with conflict at work because the underlying causes can be varied and difficult to understand. However, in order to promote supportive and communicative environments, it’s essential to know how to handle conflict. In this course, you will learn why you should always address conflict early on and find out how to recognize the most common sources of conflict. You’ll also explore mindfulness techniques designed to de-escalate everyday conflicts and mitigate toxic behavior in a sustainable manner. These techniques will ensure that you and your team are ready to navigate the inevitable friction that occurs in workplaces.
Skills you learn:
Self-awareness
Effective Communication
Emotional Intelligence
Conflict Solving
Empathy
Inclusion
Negotiation
Perseverance
Self Esteem
Ethical Work
Interpersonal Skills
Self-control
Assertiveness
Positive Attitude
Leadership
Situational Awareness
Active Listening
Adaptability
Social Awareness
Syllabus